Expert Automatic Door Technicians Serving Thanet. At Automatic Door Repair UK, we understand that a faulty automatic door is more than just a mechanical nuisance; it represents a safety hazard to the public and a potential security risk to your assets. That is why we offer a comprehensive, 24/7 emergency repair service dedicated to businesses across Thanet and the surrounding regions.
Our engineers operate from fully stocked mobile workshops, carrying an extensive range of universal parts, sensors, drive belts, and control units. This logistical readiness enables us to achieve an industry-leading first-time fix rate. We pride ourselves on our transparent pricing structure, exceptional workmanship, and unwavering commitment to safety compliance. If you are located in Thanet and require urgent assistance with a sliding, swing, telescopic, or revolving door, trust the local experts to restore your entrance to full working order.
Detailed Technical Diagnostics & Motor Repair in Thanet
Modern automatic doors are sophisticated electro-mechanical systems driven by complex logic controllers. When we attend a breakdown in Thanet, we do not simply apply a quick patch; we perform a full technical diagnostic audit. This involves a granular inspection of the brushless DC motor gearbox for internal wear, testing the drive belt tension for signs of fatigue, and analysing the control board error logs for historical fault codes.
Common issues we encounter in Thanet include worn carriage wheels causing doors to jump off their top tracks, and faulty encoder signals leading to erratic, jerky movement. Our technicians utilise specialist handheld programming terminals to recalibrate opening speeds, hold-open times, and braking forces, ensuring your door operates smoothly, silently, and efficiently.
BS EN 16005 Safety Compliance: Your Legal Duty in Thanet
Safety is our absolute top priority. All automatic doors in Thanet must strictly adhere to the BS EN 16005 safety standard (formerly BS 7036). Operating a non-compliant door puts your staff and visitors at risk of impact or crushing injuries and exposes your business to significant liability. During every service visit to Thanet, our engineers conduct a mandatory safety assessment.
We test the static closing force to ensure it does not exceed 150N, preventing injury to vulnerable users. We verify that all safety sensors (both activation radars and presence detection beams) are functioning correctly and cover the entire door travel area. If your door in Thanet lacks essential safety features like finger guards or monitored safety beams, we can retrofit modern safety devices to bring your system up to current legal standards.
Types of Automatic Doors We Repair in Thanet
Our engineering expertise covers the full spectrum of automation technologies found in Thanet. We regularly service and repair:
- Automatic Sliding Doors: Single and bi-parting sliders are common in Thanet supermarkets and retail entrances. We fix worn carriage wheels, snapped drive belts, and misaligned bottom guide tracks.
- Automatic Swing Doors: Widely used in Thanet offices and for disabled access (DDA) toilets. We repair the arm linkages, spring tensioners, and hydraulic damping systems.
- Telescopic Doors: Ideal for narrow entrances in Thanet, these complex mechanisms require precise alignment of the multi-leaf drive belt system to function correctly.
- Revolving Doors: We service the speed control governors and collapsible wing mechanisms for high-prestige entrances.
Reducing Downtime with Regular Servicing
Unexpected door failures can lead to loss of heat, security risks, and customer dissatisfaction. By scheduling regular maintenance visits in Thanet, we can identify worn components—such as floor guides or motor brushes—before they fail completely. A well-maintained door is safer, quieter, and uses less energy.
Frequently Asked Questions in Thanet
Q: How quickly can you attend a breakdown in Thanet?
A: We prioritise emergency calls in Thanet and aim to be on-site within 4 hours for critical failures affecting security or access.
Q: My door is stuck open. What should I do?
A: Check for debris in the threshold and clean the sensor lenses. If it persists, switch the door to 'manual' or 'off' and call our Thanet emergency line immediately.
Q: Can you upgrade my old sensors to meet new safety laws?
A: Yes. If your door in Thanet has old 'activation only' sensors, we can install 'monitored presence' sensors (safety curtains) to comply with BS EN 16005.
Q: Do you repair maglocks and access control systems?
A: Absolutely. We repair the integration between your automatic door and the building's access control, including maglocks, push-to-exit buttons, and fire alarm interfaces.
Q: What areas of Thanet do you cover?
A: We cover all of Thanet and the surrounding industrial estates, retail parks, and residential areas.
Brands We Service in Thanet
- Dorma
- GEZE
- TORMAX
- Record UK
- FAAC
- Gilgen
- LABEL UK
- Assa Abloy
Why Choose Automatic Door Repair Thanet?
- Rapid 24/7 emergency call-out service available throughout Thanet
- Certified, fully insured and experienced engineers
- Complete compliance with all current Thanet safety standards (BS EN 16005)
- Competitive prices with no hidden fees
- Comprehensive planned maintenance contracts to increase door lifespan