Welcome to Automatic Door Repair UK, the leading provider of automatic door repair services in Keston Mark. In the modern commercial landscape, a fully functional entrance is not just a convenience; it is a critical component of your building's security, accessibility, and energy efficiency profile. Whether you manage a bustling high-street retail store, a corporate office headquarters, or a healthcare facility in Keston Mark, a malfunction in your automatic door system can cause significant operational disruption.
Our team of highly skilled, BS EN 16005 accredited engineers is strategically positioned in Keston Mark to provide rapid response times for all emergency repair needs. We specialise in the comprehensive diagnosis, repair, and planned maintenance of all major automatic door brands, including Dorma, Record, Geze, and Assa Abloy. From sliding doors that fail to close to swing operators that have lost their hydraulic pressure, we possess the deep technical expertise to resolve your issues quickly, safely, and affordably.
Detailed Technical Diagnostics & Motor Repair in Keston Mark
Modern automatic doors are sophisticated electro-mechanical systems driven by complex logic controllers. When we attend a breakdown in Keston Mark, we do not simply apply a quick patch; we perform a full technical diagnostic audit. This involves a granular inspection of the brushless DC motor gearbox for internal wear, testing the drive belt tension for signs of fatigue, and analysing the control board error logs for historical fault codes.
Common issues we encounter in Keston Mark include worn carriage wheels causing doors to jump off their top tracks, and faulty encoder signals leading to erratic, jerky movement. Our technicians utilise specialist handheld programming terminals to recalibrate opening speeds, hold-open times, and braking forces, ensuring your door operates smoothly, silently, and efficiently.
BS EN 16005 Safety Compliance: Your Legal Duty in Keston Mark
Safety is our absolute top priority. All automatic doors in Keston Mark must strictly adhere to the BS EN 16005 safety standard (formerly BS 7036). Operating a non-compliant door puts your staff and visitors at risk of impact or crushing injuries and exposes your business to significant liability. During every service visit to Keston Mark, our engineers conduct a mandatory safety assessment.
We test the static closing force to ensure it does not exceed 150N, preventing injury to vulnerable users. We verify that all safety sensors (both activation radars and presence detection beams) are functioning correctly and cover the entire door travel area. If your door in Keston Mark lacks essential safety features like finger guards or monitored safety beams, we can retrofit modern safety devices to bring your system up to current legal standards.
Specialist Door Operator Systems Support
We work with a vast array of door operator brands in Keston Mark. Whether you have a heavy-duty Record DFA 127 swing operator or a slimline Dorma ES 200 sliding drive, our vans are stocked with the specific drive belts and carriage rollers needed for these models. We also service older, discontinued models from Besam and Tormax, often sourcing refurbished parts to keep your legacy systems running for longer.
The Value of Planned Maintenance in Keston Mark
Reactive repair is often more costly than proactive care. We recommend our Planned Preventative Maintenance (PPM) service for all businesses in Keston Mark. Regular servicing (typically twice a year) allows us to clean the bottom guides, tighten drive belt tension, and lubricate the gearbox. This prevents the common 'grinding' failures we see in Keston Mark and significantly extends the lifespan of your expensive automatic door assets.
Frequently Asked Questions in Keston Mark
Q: How quickly can you attend a breakdown in Keston Mark?
A: We prioritise emergency calls in Keston Mark and aim to be on-site within 4 hours for critical failures affecting security or access.
Q: My door is stuck open. What should I do?
A: Check for debris in the threshold and clean the sensor lenses. If it persists, switch the door to 'manual' or 'off' and call our Keston Mark emergency line immediately.
Q: Can you upgrade my old sensors to meet new safety laws?
A: Yes. If your door in Keston Mark has old 'activation only' sensors, we can install 'monitored presence' sensors (safety curtains) to comply with BS EN 16005.
Q: Do you repair maglocks and access control systems?
A: Absolutely. We repair the integration between your automatic door and the building's access control, including maglocks, push-to-exit buttons, and fire alarm interfaces.
Q: What areas of Keston Mark do you cover?
A: We cover all of Keston Mark and the surrounding industrial estates, retail parks, and residential areas.
Brands We Service in Keston Mark
- Dorma
- GEZE
- TORMAX
- Record UK
- FAAC
- Gilgen
- LABEL UK
- Assa Abloy
Why Choose Automatic Door Repair Keston Mark?
- Rapid 24/7 emergency call-out service available throughout Keston Mark
- Certified, fully insured and experienced engineers
- Complete compliance with all current Keston Mark safety standards (BS EN 16005)
- Competitive prices with no hidden fees
- Comprehensive planned maintenance contracts to increase door lifespan